You agree that every individual has the right to dignity, respect, and the right to be treated fairly and are committed to ensuring a work environment that is free of discrimination and harassment. Discrimination and harassment in the workplace by any employee, union representative or customer will not be tolerated. Harassment is broadly defined as any unsolicited, unwelcome, disrespectful or offensive behavior. Any discrimination or harassment will warrant immediate cancellation of any services, forfeit any possibility for a refund, and there will be no further communication with Beacon Waste Services, LLC unless determined necessary by Beacon Waste Services, LLC.
You agree to receive electronic communications from Beacon Waste Services, LLC regarding any services received and any charges accrued. If paying online, you agree to electronically authorize payment for your Beacon Waste Services, LLC account, and you agree to receive electronic communications with respect to such payments. Beacon Waste Services, LLC may communicate with you with respect to such services, charges, or payments by (a) sending email to the email address already specified by you for your Beacon Waste Services, LLC account, or (b) posting notices or communications to your Beacon Waste Services, LLC interface. These electronic communications shall be considered to be in writing.
You may contact Beacon Waste Services, LLC to update your contact information used for these electronic communications or to withdraw consent to receive electronic communications, but Beacon Waste Services, LLC reserves the right to terminate your use of the services if you withdraw your consent. Please note that Beacon Waste Services, LLC does not provide paper copies of electronic communications.
You authorize Beacon Waste Services, LLC to credit a small dollar amount to the above registered bank account
("Payment Account") to confirm electronic access and verify your identity. This Authorization will remain in
effect until you designate an alternative form of payment on the Beacon Waste Services, LLC website, or you cancel
your participation in Beacon Waste Services, LLC services, and Beacon Waste Services, LLC has a reasonable period of time
to act on that designation or cancellation. You also authorize Beacon Waste Services, LLC to initiate
a charge or credit to your Payment Account to correct any under-payment or error in a previous charge to your
Payment Account. If you have signed up for Autopay, you authorize Beacon Waste Services, LLC to initiate a charge
each billing period to your Payment Account. The periodic charge to your Payment Account will be for all fees
and charges (including any non-sufficient funds fees, late fees, failed bank transaction fees, and/or any other fees)
incurred by you in connection with Beacon Waste Services, LLC in the relevant billing period.
Currently, there is a failed bank transaction fee of $15 for any failed bank transactions for any reason. You represent and
warrant that you are authorized to provide the foregoing authorization to initiate charges to the above registered Payment Account.
BY CONTINUING, YOU AGREE TO:
(1) I AUTHORIZE BEACON WASTE SERVICES, LLC TO INITIATE CHARGES TO MY REGISTERED PAYMENT ACCOUNT IN ACCORDANCE WITH THE TERMS OF THE PAYMENT AUTHORIZATION; AND
(2) I ACKNOWLEDGE THAT THIS ACTION CONSTITUTES MY ELECTRONIC SIGNATURE ON, AND AGREEMENT TO, THE PAYMENT AUTHORIZATION.
This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We respect your privacy and are committed to safeguarding it. We collect personal information that you voluntarily provide to us when you register an account, make a purchase, contact us, or participate in our surveys or promotions. This may include your name, email address, phone number, billing and shipping address, payment information, and other details that you choose to share with us. We use your personal information for various purposes, such as to process your orders, communicate with you, provide customer service, improve our website and services, personalize your experience, analyze our performance, and comply with our legal obligations. We do not sell, rent, or share your personal information with third parties without your consent, except as required by law or as necessary to protect our rights and interests. We may use third-party service providers to help us operate our website and services, such as hosting, payment processing, analytics, marketing, and security. These service providers may have access to your personal information only to perform their tasks on our behalf and under our instructions. We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website or services after the update constitutes your acceptance of the revised policy. We use PayPal for payments and other services. If you wish to use one of these services and pay on our website, PayPal may collect the personal data you provide, such as payment and other identifying information. PayPal uses this information to operate and improve the services it provides to us and others, including for fraud detection, harm and loss prevention, authentication, analytics related to the performance of its services, and to comply with applicable legal requirements. The processing of this information will be subject to PayPal’s privacy policy at https://www.paypal.com/us/legalhub/privacy-full.
Your trash collection service includes a weekly collection of a set number of bags listed at sign up and on your invoice. Thirteen or Fifteen gallon bags are regarded as the same size and should not exceed a weight of ten pounds per bag. Thirty gallon bags should not exceed a weight of twenty pounds per bag. Contractors bags should not exceed a weight of thirty pounds per bag. Excessive bag weight will result in a fee if collected or possibly non collection if too heavy. Reference Curbside page of website under Extra Trash section for current pricing. Bags must be placed at the curb or within 3 feet (1 meter) of your municipal road unobstructed from vehicles or any other objects. Bags may be placed within a trash bin of your choosing or provided by Beacon Waste Services, LLC. Bags must only contain Municipal Solid Waste or Recycling. Any other materials such as Construction Debris may incur extra fees or may not be taken. A list of prohibited materials can be found under the Prohibited Materials section of these Terms and Conditions. Beacon Waste Services, LLC specifically services municipal roads. Any non-municipal roads, dirt roads, or if your mailbox is at a separate location than your house or driveway may not be eligible for this service or may require an additional fee. Any purchased or rented trash bins may take up to two weeks to be delivered. Price per bag increases dependent on weight at a rate of $1 per 10 lbs over weight limit rounded up to nearest 10 lbs. Weight limits are 10 lbs per 13gal/15gal bag, 20 lbs per 30gal bag, and 30 lbs per contractors bag. Weight limits for recycling are 5 lbs per 13gal/15gal bag, 10 lbs per 30gal bag, and 15 lbs per contractors bag.
For extra bags beyond your plan, the cost will be charged to your account based on weight and size at our current rates. You must notify us ahead of time for any excess trash beyond your designated plan to guarantee pick up. Cost of anything else not listed on the website is based on weight and size and may not be taken if not contacted prior to pick up. All bags must be tied or taped closed and must not be falling apart(can be an issue with paper bags). For extra bags beyond your plan they will be charged as follows to your account: 13gal/15gal bag: $2 each, 30gal bag: $4 each, contractors bag: $6 each. Price per bag increases dependent on weight at a rate of $1 per 10 lbs over weight limit rounded up to nearest 10 lbs. Weight limits are 10 lbs per 13gal/15gal bag, 20 lbs per 30gal bag, and 30 lbs per contractors bag. For example if you had an extra 13gal/15gal bag which weighed 15 pounds and the limit is 10 pounds, the weight will be rounded to 20 pounds and an extra charge for $3 will be added to your account for the extra bag at $2 each and extra weight at $1 per 10 lbs over limit.
We will take up to four kitchen size trash bags (13/15 gallon size) of recycling per week for free with the regular or large curbside plan. We ask for your recycling to be bagged, single stream (different materials can be in the same bag), and be near your regular trash. All cardboard must be broken down and bound together and not exceed 2 feet in length, width, or height. We equate about 1 cubic foot of cardboard to be equal to one 13gal bag of recycling. Price per bag/cardboard increases dependent on weight at a rate of $1 per 10 lbs over weight limit rounded up to nearest 10 lbs. Weight limits for recycling are 5 lbs per 13gal/15gal bag, 10 lbs per 30gal bag, and 15 lbs per contractors bag.
In order to receive this service you must pay the extra cost listed on the website and opt in for it at sign up or in your Account settings. Your driveway must be large enough to accommodate Beacon Waste Services, LLC's vehicles including both horizontal and vertical clearance. Beacon Waste Services, LLC's vehicles must be able to drive within a meter of your trash unobstructed by anything including vehicles. Your driveway must be traversable in inclement weather conditions in order for you to be serviced. This includes but is not limited to your driveway being properly treated with salt and sand and cleared of ice and snow. Beacon Waste Services, LLC will not take responsibility nor liability for any damages incurred by our vehicles including but not limited to liquids leaked from our vehicles or lawn damage. Drive-down service is limited to no more than a quarter of a mile from the nearest connecting road. If the distance from your driveway or road to the nearest connecting road which is considered in acceptable condition by Beacon Waste Services, LLC is more than a quarter of a mile, then drive-down service will either not be available or will require an additional cost. Beacon Waste Services, LLC retains the right to refuse or cancel this service to any customer for any reason at any point in time.
If a rented trash bin(s) are lost or stolen you will be charged the purchase price of the trash bin(s). Any damages incurred to rented trash bin(s) you will be responsible and liable for. If the damage determined by Beacon Waste Services, LLC is too severe, you will be required to pay for the rented trash bin at the normal purchase price determined by Beacon Waste Services, LLC. If your rented trash bin(s) are not returned to Beacon Waste Services, LLC in the original state they were given to you, you will be charged the purchase price of the trash bin(s). If the trash bin(s) are dirty, a cleaning fee of $25 will be charged to your Account per trash bin. A $50 retrieval fee will be charged upon cancellation of services or the trash bin(s) can be returned to a designated location to waive the retrieval fee. The retrieval fee will be charged per attempted pickup, if we are unable to retrieve trash bin(s) after 2 attempts, you will be charged the purchase price of the trash bin(s) in addition to the retrieval fees.
For trash bin rental plans(plans that include a rented trash bin(s)), all trash and/or recycling must be contained within the trash bin(s) included with your plan, the lid must be fully closeable to avoid possible overage fees. Anything outside of bins may not be taken and if it is taken will be subject to normal overage fees. Trash bins must not exceed 100 pounds or else the trash bin will likely break, and the cost of any damages incurred due to said situation will be the customers responsibility and will be charged to their account. Trash bins must be within 3 feet (1 meter) of the curb on your designated pickup day to guarantee collection unless you have drive-down service in which case access to the trash bin(s) must be clear of debris and objects, and unobstructed by vehicles or any other objects so that the driver can drive within 3 feet (1 meter) of the trash bin(s). All trash bin plans have weight limits based on the size of the trash bin before overage costs are applied. For 64 gallon trash bins, the weight limit per pickup is 40 pounds. For 96 gallon trash bins, the weight limit per pickup is 60 pounds. Overages are charged at a rate of $1 per 10 pounds over the weight limit of your trash bin, rounded up to the nearest 10 pounds. For example if you had a trash bin which weighed 65 pounds and your limit is 60 pounds the weight will be rounded to 70 pounds and an extra charge for $1 will be added to your account.
When you sign up for service your first invoice will be adjusted based on the amount of weeks you will receive service. The Weekly Rate will be calculated based on the Quarterly Rate taking into account there are 13 weeks in a quarter. The Quarterly Rate = Monthly Rate x 3. Weekly Rate = Quarterly Rate / 13. The algorithm used to calculate the prorated amount for quarterly billing is as follows: Prorated Amount = Weekly Rate x Weeks remaining in the Quarter. The algorithm used to calculate the prorated amount for monthly billing is as follows: Prorated Amount = Weekly Rate x Weeks remaining in the Quarter – Months remaining in Quarter x Monthly Rate.
You authorize Beacon Waste Services, LLC to initiate a charge or credit to your Payment Account to correct any under-payment or error in a previous charge to your Payment Account. If you have signed up for Autopay, you authorize Beacon Waste Services, LLC to initiate a charge each billing period to your Payment Account. The periodic charge to your Payment Account will be for all fees and charges (including any non-sufficient funds fees, late fees, failed bank transaction fees, and/or any other fees) incurred by you in connection with Beacon Waste Services, LLC in the relevant billing period. Currently, there is a failed bank transaction fee of $15 for any failed bank transactions for any reason. If there is a dispute, also referred to as a chargeback, with a transaction, there is a dispute fee of $25. You represent and warrant that you are authorized to provide the foregoing authorization to initiate charges to the above registered Payment Account. This Authorization will remain in effect until you designate an alternative form of payment on the Beacon Waste Services, LLC website, or you cancel your participation in Beacon Waste Services, LLC, and Beacon Waste Services, LLC has a reasonable period of time to act on that designation or cancellation. Beacon Waste Services, LLC reserves the right to charge any payment method for any overdue balance at any time. If payment is not received within 2 weeks of the start of your earliest invoice, services may be interrupted. If services will be interrupted you will be sent a suspension notice.
You must notify Beacon Waste Services, LLC via the website on the Accounts Settings page where it says Cancel Service or email or phone call at least 2 weeks before the date you would like to cancel services to guarantee not being charged for said services. Non-payment of services will not be considered a valid form of cancellation, and you will still be held responsible for services charged to your Account. Beacon Waste Services, LLC reserves the right to cancel services at any time if a customer does not follow the terms and conditions as stated. Beacon Waste Services, LLC reserves the right to cancel services at any time if a customer commits any form of harassment. Beacon Waste Services, LLC reserves the right to cancel services at any time for any other reasons deemed valid by Beacon Waste Services, LLC. When cancelling service your final bill will be calculated via proration based on the number of weeks you receive service. The algorithm used to calculate the prorated amount for quarterly billing is as follows: Prorated Amount = Weekly Rate x Weeks service was received in the Quarter. The algorithm used to calculate the prorated amount for monthly billing is as follows: Prorated Amount = Weekly Rate x Weeks service was received in the Quarter – Months already paid for x Monthly Rate. For annual plans, currently dumpster plans, you must cancel within 30 days of your renewal date in order to waive the cancellation fee.
Refunds may be received by request for any services not yet provided. A processing fee will be withheld for refunds as determined by Beacon Waste Services, LLC. The processing fee or refund fee will be $15 or 5% of the transaction, whichever is greater. Any bank fees (chargeback fees, etc.) incurred you will be responsible for and will be charged to your account. Termination of services due to noncompliance of terms and condition are not eligible for refunds. Beacon Waste Services, LLC reserves the right to withold funds for any other reasons deemed valid by Beacon Waste Services, LLC.
A late fee of $25 will be charged to your account for invoices that are more than 30 days past due. If an invoice is unpaid for 60 days, a collection fee will be added to your account, and your account will be turned over for collection. The collection fee will be calculated by dividing your total account balance by 0.7 and then subtracting the original balance.
Dumpsters come with a fill line in or on them. Going over the line can, at a minimum, cause you to incur charges. In some areas, it is illegal to transport dumpsters that are filled beyond the prescribed line. If you are overfilled or your filling prevents any required tarping before a pickup, you may be expected to empty a portion of your dumpster and/or incur additional charges. If you are noticing your dumpster is filling faster or more than expected, please Contact Us to schedule an early pickup or replacement dumpster. Prohibited materials for your dumpster are listed under the Prohibited Materials section of the Terms and Conditions. Any necessary City or Neighborhood Permits are your responsibility to acquire ahead of time and are not the responsibility of Beacon Waste Services, LLC. The recommended safety guidelines are listed in the Terms and Conditions under Safety Guidelines. Beacon Waste Services, LLC will not take responsibility nor liability for any injury incurred by you when loading, unloading or doing anything in or near the dumpster. Beacon Waste Services, LLC will not take responsibility nor liability for any damages incurred by our vehicles including but not limited to liquids leaked from our vehicles or lawn damage. Any damage done to the rolloff dumpster will be your responsibility, and you will be liable for cost of said damages including but not limited to cost of repairs or replacement. Any issue or delay with pickup or delivery of a rolloff dumpster may incur additional charges. Extra tonnage is charged by the quarter ton at a rate of $50 per quarter ton over 1 ton. Tonnage is rounded up to the nearest quarter ton. For example, 1.1 tons would be rounded to 1.25 tons, and therefore you would be charged $50 for an extra 0.25 tons. Extra days are charged at a rate of $10 per extra day over 7 days. If you rent for 30 or more days, the cost per extra day is instead $5.
Safety is important. Keep your crew safe by reviewing the dumpster safety rules below and posting these at your job site. Appoint a crew member as a dumpster-captain, to help share the daily responsibility of managing a dumpster.
Dumpsters should not be filled beyond their capacity meaning lids should be able to be fully closed. Going over can, at a minimum, cause you to incur charges. If you are overfilled, you may be expected to empty a portion of your dumpster and/or incur additional charges. If you are noticing your dumpster is filling faster or more than expected, please Contact Us to schedule an extra pickup. Prohibited materials for your dumpster are listed under the Prohibited Materials section of the Terms and Conditions. Any necessary City or Neighborhood Permits are your responsibility to acquire ahead of time and are not the responsibility of Beacon Waste Services, LLC. The recommended guidelines for servicing your dumpster are listed in the Terms and Conditions under Servicing your Dumpster. Beacon Waste Services, LLC will not take responsibility nor liability for any injury incurred by you when loading, unloading or doing anything in or near the dumpster. Beacon Waste Services, LLC will not take responsibility nor liability for any damages incurred by our vehicles including but not limited to liquids leaked from our vehicles or lawn damage. Any damage done to the dumpster will be your responsibility, and you will be liable for cost of said damages including but not limited to cost of repairs or replacement. Any issue or delay with pickup or delivery of a dumpster may incur additional charges. Extra tonnage is charged at a rate of $10 per 100 pounds over your dumpsters per pickup weight limit. 2-Yard Dumpsters have a per pickup weight limit of 150 pounds. 4-Yard Dumpsters have a per pickup weight limit of 275 pounds. 6-Yard Dumpsters have a per pickup weight limit of 400 pounds. Tonnage is rounded up to the nearest 100 pounds. For example, if you had a 2-yard dumpster with a pickup limit of 150 pounds at 225 pounds, it would be rounded to 250 pounds, and therefore you would be charged $10 for an extra 100 pounds. There is an early cancellation fee of $200 if you cancel before a year of service. There is a retrieval or moving fee of $100 if the dumpster needs to be retrieved or moved to a new location. Drive-down Service is included with your dumpster, therefore all rules applying to drive-down service apply to dumpsters, see Drive-Down Service section for more details. 2YD Dumpsters may optionally have wheels/casters added to the dumpster before delivery at no additional charge. There is an optional Pull/Push Service for 2YD Dumpsters to be moved in and out of an area by our drivers for an extra $80 a month. The area must be a packed/paved flat level surface and the dumpster should not need to be moved more than 10ft and have no obstructions. Additional charges may apply if requirements are not met, along with possibility of no pickup and/or termination of services.
Steps you can take to ensure you are serviced on your pickup day:
If we are unable to service your dumpster for any reason, please contact us to schedule another pickup. If you need to change or cancel a scheduled pickup, please contact us 24 hours in advance.
Hazardous materials are prohibited for disposal through your weekly curbside pickup service or through your rented dumpster. Any prohibited materials will incur a minimum fee of $200 along with any additional fees or fines that may be incurred.
Here are some general examples of items that are NOT allowed:
Here are some items that ARE allowed in your rolloff dumpster but are NOT allowed for your weekly curbside or long term dumpster pickup: