You agree that every individual has the right to dignity, respect, and the right to be treated fairly and are committed to ensuring a work environment that is free of discrimination and harassment. Discrimination and harassment in the workplace by any employee, union representative or customer will not be tolerated. Harassment is broadly defined as any unsolicited, unwelcome, disrespectful or offensive behavior. Any discrimination or harassment will warrant immediate cancellation of any services, forfeit any possibility for a refund, and there will be no further communication with Beacon Waste Services, LLC unless determined necessary by Beacon Waste Services, LLC.
You agree to receive electronic communications from Beacon Waste Services, LLC regarding any services received and any charges accrued. If paying online, you agree to electronically authorize payment for your Beacon Waste Services, LLC account, and you agree to receive electronic communications with respect to such payments. Beacon Waste Services, LLC may communicate with you with respect to such services, charges, or payments by (a) sending email to the email address already specified by you for your Beacon Waste Services, LLC account, or (b) posting notices or communications to your Beacon Waste Services, LLC interface. These electronic communications shall be considered to be in writing.
You may contact Beacon Waste Services, LLC to update your contact information used for these electronic communications or to withdraw consent to receive electronic communications, but Beacon Waste Services, LLC reserves the right to terminate your use of the services if you withdraw your consent. Please note that Beacon Waste Services, LLC does not provide paper copies of electronic communications.
This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We respect your privacy and are committed to safeguarding it. We collect personal information that you voluntarily provide to us when you register an account, make a purchase, contact us, or participate in our surveys or promotions. This may include your name, email address, phone number, billing and shipping address, payment information, and other details that you choose to share with us. We use your personal information for various purposes, such as to process your orders, communicate with you, provide customer service, improve our website and services, personalize your experience, analyze our performance, and comply with our legal obligations. We do not sell, rent, or share your personal information with third parties without your consent, except as required by law or as necessary to protect our rights and interests. We may use third-party service providers to help us operate our website and services, such as hosting, payment processing, analytics, marketing, and security. These service providers may have access to your personal information only to perform their tasks on our behalf and under our instructions. We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website or services after the update constitutes your acceptance of the revised policy.
Your trash collection service includes a weekly collection of a set number of bags listed at sign up and on your invoice. Thirteen or Fifteen gallon bags are regarded as the same size and should not exceed a weight of ten pounds per bag. Thirty gallon bags should not exceed a weight of twenty pounds per bag. Contractors bags should not exceed a weight of thirty pounds per bag. Excessive bag weight will result in a fee if collected or possibly non collection if too heavy. Reference Curbside page of website under Extra Trash section for current pricing. Bags must be placed at the curb or within a meter(3 feet) of your municipal road unobstructed from vehicles or any other objects. Bags may be placed within a trash bin of your choosing or provided by Beacon Waste Services, LLC. Bags must only contain Municipal Solid Waste or Recycling. Any other materials such as Construction Debris may incur extra fees or may not be taken. A list of prohibited materials can be found under the Prohibited Materials section of these Terms and Conditions. Beacon Waste Services, LLC specifically services municipal roads. Any non-municipal roads, dirt roads, or if your mailbox is at a separate location than your house or driveway may not be eligible for this service or may require an additional fee. Any purchased or rented trash bins may take up to two weeks to be delivered.
We will take up to four kitchen size trash bags (13/15 gallon size) of recycling per week for free with the regular or large curbside plan. We ask for your recycling to be bagged, single stream (different materials can be in the same bag), and be near your regular trash. All cardboard must be broken down and bound together and not exceed 3 feet in length, width, or height. We equate about 1 cubic foot of cardboard to be equal to one 13gal bag of recycling.
For extra bags beyond your plan they will be charged to your account based on weight and size at our current rates posted on the curbside page of our website. You must notify us ahead of time for any excess trash beyond your designated plan to guarantee pick up. Cost of anything else not listed on the website is based on weight and size and may not be taken if not contacted prior to pick up. We do not take paper bags and all bags must be tied or taped closed.
In order to receive this service you must pay the extra cost listed on the website and opt in for it at sign up or in your Account settings. Your driveway must be large enough to accommodate Beacon Waste Services, LLC's vehicles including both horizontal and vertical clearance. Beacon Waste Services, LLC's vehicles must be able to drive within a meter of your trash unobstructed by anything including vehicles. Your driveway must be traversable in inclement weather conditions in order for you to be serviced. This includes but is not limited to your driveway being properly treated with salt and sand and cleared of ice and snow. Beacon Waste Services, LLC will not take responsibility nor liability for any damages incurred by our vehicles including but not limited to liquids leaked from our vehicles or lawn damage. Drive-down service is limited to no more than a quarter of a mile from the nearest connecting road. If the distance from your driveway or road to the nearest connecting road which is considered in acceptable condition by Beacon Waste Services, LLC is more than a quarter of a mile, then drive-down service will either not be available or will require an additional cost. Beacon Waste Services, LLC retains the right to refuse or cancel this service to any customer for any reason at any point in time.
If a rented trash bin is lost or stolen you will be charged the purchase price of the bin. Any damages incurred to rented trash bins you will be responsible and liable for. If the damage determined by Beacon Waste Services, LLC is too severe, you will be required to pay for the rented container at the normal purchase price determined by Beacon Waste Services, LLC. If your rented container becomes too dirty and is not returned to Beacon Waste Services, LLC in the original state it was given to you, either you will be charged the purchase price of the bin, or a cleaning fee will be charged to your Account as determined by Beacon Waste Services, LLC. A $50 retrieval fee will be charged upon cancellation of services.
When you sign up for service your first invoice will be adjusted based on the amount of weeks you will receive service. The Weekly Rate will be calculated based on the Quarterly Rate taking into account there are 13 weeks in a quarter. The Quarterly Rate = Monthly Rate x 3. Weekly Rate = Quarterly Rate / 13. The algorithm used to calculate the prorated amount for quarterly billing is as follows: Prorated Amount = Weekly Rate x Weeks remaining in the Quarter. The algorithm used to calculate the prorated amount for monthly billing is as follows: Prorated Amount = Weekly Rate x Weeks remaining in the Quarter – Months remaining in Quarter x Monthly Rate.
You authorize Beacon Waste Services, LLC to initiate a charge or credit to your Payment Account to correct any under-payment or error in a previous charge to your Payment Account. If you have signed up for Autopay, you authorize Beacon Waste Services, LLC to initiate a charge each billing period to your Payment Account. The periodic charge to your Payment Account will be for all fees and charges (including any non-sufficient funds fees, late fees, failed bank transaction fees, and/or any other fees) incurred by you in connection with Beacon Waste Services, LLC in the relevant billing period. Currently, there is a failed bank transaction fee of $15 for any failed bank transactions for any reason. You represent and warrant that you are authorized to provide the foregoing authorization to initiate charges to the above registered Payment Account. This Authorization will remain in effect until you designate an alternative form of payment on the Beacon Waste Services, LLC website, or you cancel your participation in Beacon Waste Services, LLC, and Beacon Waste Services, LLC has a reasonable period of time to act on that designation or cancellation. Beacon Waste Services, LLC reserves the right to charge any payment method for any overdue balance at any time.
You must notify Beacon Waste Services, LLC via the website on the Accounts Settings page where it says Cancel Service or email or phone call at least 2 weeks before the date you would like to cancel services to guarantee not being charged for said services. Non-payment of services will not be considered a valid form of cancellation, and you will still be held responsible for services charged to your Account. Beacon Waste Services, LLC reserves the right to cancel services at any time if a customer does not follow the terms and conditions as stated. Beacon Waste Services, LLC reserves the right to cancel services at any time if a customer commits any form of harassment. Beacon Waste Services, LLC reserves the right to cancel services at any time for any other reasons deemed valid by Beacon Waste Services, LLC. When cancelling service your final bill will be calculated via proration based on the number of weeks you receive service. The algorithm used to calculate the prorated amount for quarterly billing is as follows: Prorated Amount = Weekly Rate x Weeks service was received in the Quarter. The algorithm used to calculate the prorated amount for monthly billing is as follows: Prorated Amount = Weekly Rate x Weeks service was received in the Quarter – Months already paid for x Monthly Rate.
Refunds may be received by request for any services not yet provided. A processing fee will be withheld for refunds as determined by Beacon Waste Services, LLC. The processing fee or refund fee will be $15 or 5% of the transaction, whichever is greater. Any bank fees (chargeback fees, etc.) incurred you will be responsible for and will be charged to your account. Termination of services due to noncompliance of terms and condition are not eligible for refunds. Beacon Waste Services, LLC reserves the right to withold funds for any other reasons deemed valid by Beacon Waste Services, LLC.
A late fee of $25 will be charged to your account for invoices that are more than 30 days past due. If an invoice is unpaid for 60 days, a collection fee will be added to your account, and your account will be turned over for collection. The collection fee will be calculated by dividing your total account balance by 0.7 and then subtracting the original balance.
Dumpsters come with a fill line in or on them. Going over the line can, at a minimum, cause you to incur charges. In some areas, it is illegal to transport dumpsters that are filled beyond the prescribed line. If you are overfilled or your filling prevents any required tarping before a pickup, you may be expected to empty a portion of your dumpster and/or incur additional charges. If you are noticing your dumpster is filling faster or more than expected, please Contact Us to schedule an early pickup or replacement dumpster. Prohibited materials for your dumpster are listed under the Prohibited Materials section of the Terms and Conditions. Any necessary City or Neighborhood Permits are your responsibility to acquire ahead of time and are not the responsibility of Beacon Waste Services, LLC. The recommended safety guidelines are listed in the Terms and Conditions under Safety Guidelines. Beacon Waste Services, LLC will not take responsibility nor liability for any injury incurred by you when loading, unloading or doing anything in or near the dumpster. Beacon Waste Services, LLC will not take responsibility nor liability for any damages incurred by our vehicles including but not limited to liquids leaked from our vehicles or lawn damage. Any damage done to the rolloff dumpster will be your responsibility, and you will be liable for cost of said damages including but not limited to cost of repairs or replacement. Any issue or delay with pickup or delivery of a rolloff dumpster may incur additional charges. Extra tonnage is charged by the quarter ton at a rate of $50 per quarter ton over 1.5 tons. Tonnage is rounded up to the nearest quarter ton. For example, 1.6 tons would be rounded to 1.75 tons, and therefore you would be charged $50 for an extra 0.25 tons. Extra days are charged at a rate of $20 per extra day over 7 days. Reduced rates for longer durations may apply, but must be discussed with Beacon Waste Services, LLC ahead of time.
Safety is important. Keep your crew safe by reviewing the dumpster safety rules below and posting these at your job site. Appoint a crew member as a dumpster-captain, to help share the daily responsibility of managing a dumpster.
Dumpsters should not be filled beyond their capacity meaning lids should be able to be fully closed. Going over can, at a minimum, cause you to incur charges. If you are overfilled, you may be expected to empty a portion of your dumpster and/or incur additional charges. If you are noticing your dumpster is filling faster or more than expected, please Contact Us to schedule an extra pickup. Prohibited materials for your dumpster are listed under the Prohibited Materials section of the Terms and Conditions. Any necessary City or Neighborhood Permits are your responsibility to acquire ahead of time and are not the responsibility of Beacon Waste Services, LLC. The recommended guidelines for servicing your dumpster are listed in the Terms and Conditions under Servicing your Dumpster. Beacon Waste Services, LLC will not take responsibility nor liability for any injury incurred by you when loading, unloading or doing anything in or near the dumpster. Beacon Waste Services, LLC will not take responsibility nor liability for any damages incurred by our vehicles including but not limited to liquids leaked from our vehicles or lawn damage. Any damage done to the dumpster will be your responsibility, and you will be liable for cost of said damages including but not limited to cost of repairs or replacement. Any issue or delay with pickup or delivery of a dumpster may incur additional charges. Extra tonnage is charged at a rate of $20 per 200 lbs over your dumpsters weekly weight limit. 2-Yard Dumpsters have a weekly weight limit of 200 lbs. 4-Yard Dumpsters have a weekly weight limit of 400 lbs. 6-Yard Dumpsters have a weekly weight limit of 600 lbs. Tonnage is rounded up to the nearest 200 lbs. For example, if you had a 2-yard dumpster at 345 lbs, it would be rounded to 400lbs, and therefore you would be charged $20 for an extra 200 lbs. There is an early cancellation fee of $200 if you cancel before a year of service. There is a pickup or moving fee of $100 if the dumpster needs to be retrieved or moved to a new location. Drive-down Service is included with your dumpster, therefore all rules applying to drive-down service apply to dumpsters, see Drive-Down Service section for more details. 2YD Dumpsters may optionally have wheels/casters added to the dumpster before delivery at no additional charge. There is an optional Pull/Push Service for 2YD Dumpsters to be moved in and out of an area by our drivers for an extra $80 a month. The area must be a packed/paved flat level surface and the dumpster should not need to be moved more than 10ft and have no obstructions. Additional charges may apply if requirements are not met, along with possibility of no pickup and/or termination of services.
Steps you can take to ensure you are serviced on your pickup day:
If we are unable to service your dumpster for any reason, please contact us to schedule another pickup. If you need to change or cancel a scheduled pickup, please contact us 24 hours in advance.
Hazardous materials are prohibited for disposal through your weekly curbside pickup service or through your rented dumpster. Any prohibited materials will incur a minimum fee of $200 along with any additional fees or fines that may be incurred.
Here are some general examples of items that are NOT allowed:
Here are some items that ARE allowed in your rolloff dumpster but are NOT allowed for your weekly curbside or long term dumpster pickup: