You agree that every individual has the right to dignity, respect, and the right to be treated fairly and are committed to ensuring a work environment that is free of discrimination and harassment. Discrimination and harassment in the workplace by any employee, union representative or customer will not be tolerated. Harassment is broadly defined as any unsolicited, unwelcome, disrespectful or offensive behavior. Any discrimination or harassment will warrant immediate cancellation of any services, forfeit any possibility for a refund, and there will be no further communication with Beacon Waste Services unless determined necessary by Beacon Waste Services.
You agree to receive electronic communications from Beacon Waste Services regarding any services received and any charges accrued. If paying online, you agree to electronically authorize payment for your Beacon Waste Services account, and you agree to receive electronic communications with respect to such payments. Beacon Waste Services may communicate with you with respect to such services, charges, or payments by (a) sending email to the email address already specified by you for your Beacon Waste Services account, or (b) posting notices or communications to your Beacon Waste Services interface. These electronic communications shall be considered to be in writing.
You may contact Beacon Waste Services to update your contact information used for these electronic communications or to withdraw consent to receive electronic communications, but Beacon Waste Services reserves the right to terminate your use of the services if you withdraw your consent. Please note that Beacon Waste Services does not provide paper copies of electronic communications.
Your trash collection service includes a weekly collection of a set number of bags listed at sign up and on your invoice. Thirteen or Fifteen gallon bags are regarded as the same size and should not exceed a weight of fifteen pounds per bag to avoid extra fees and guarantee collection. Thirty gallon bags should not exceed a weight of thirty pounds per bag to avoid extra fees and guarantee collection. Bags must be placed at the curb or within a meter(3 feet) of your municipal road unobstructed from vehicles or any other objects. Bags may be placed within a trash bin of your choosing or provided by Beacon Waste Services. Bags must only contain Municipal Solid Waste or Recycling. Any other materials such as Construction Debris may incur extra fees or may not be taken. A list of prohibited materials can be found under the Prohibited Materials section of these Terms and Conditions. Beacon Waste Services specifically services municipal roads. Any non-municipal roads, dirt roads, or if your mailbox is at a separate location than your house or driveway may not be eligible for this service or may require an additional fee. Any purchased or rented trash bins may take up to two weeks to be delivered.
We will take up to four kitchen size trash bags (13/15 gallon size) of recycling per week for free with the regular or large curbside plan. We ask for your recycling to be bagged, single stream (different materials can be in the same bag), and be near your regular trash. All cardboard must be broken down and bound together and not exceed 3 feet in length, width, or height. We equate about 1 cubic foot of cardboard to be equal to one 13gal bag of recycling.
For extra bags beyond your plan they will be charged to your account based on weight and size at our current rates posted on the curbside page of our website. You must notify us ahead of time for any excess trash beyond your designated plan to guarantee pick up. Cost of anything else not listed on the website is based on weight and size and may not be taken if not contacted prior to pick up. We do not take paper bags and all bags must be tied or taped closed.
In order to receive this service you must pay the extra cost listed on the website and opt in for it at sign up or in your Account settings. Your driveway must be large enough to accommodate Beacon Waste Services' vehicles including both horizontal and vertical clearance. Beacon Waste Services' vehicles must be able to drive within a meter of your trash unobstructed by anything including vehicles. Your driveway must be traversable in inclement weather conditions in order for you to be serviced. This includes but is not limited to your driveway being properly treated with salt and sand and cleared of ice and snow. Beacon Waste Services will not take responsibility nor liability for any damages incurred by our vehicles including but not limited to liquids leaked from our vehicles or lawn damage. Beacon Waste Services retains the right to refuse or cancel this service to any customer for any reason at any point in time.
If a rented trash bin is lost or stolen you will be charged the purchase price of the bin. Any damages incurred to rented trash bins you will be responsible and liable for. If the damage determined by Beacon Waste Services is too severe, you will be required to pay for the rented container at the normal purchase price determined by Beacon Waste Services. If your rented container becomes too dirty and is not returned to Beacon Waste Services in the original state it was given to you, either you will be charged the purchase price of the bin, or a cleaning fee will be charged to your Account as determined by Beacon Waste Services. A $50 retrieval fee will be charged upon cancellation of services.
When you sign up for service your first invoice will be adjusted based on the amount of weeks you will receive service. The Weekly Rate will be calculated based on the Quarterly Rate taking into account there are 13 weeks in a quarter. The Quarterly Rate = Monthly Rate x 3. Weekly Rate = Quarterly Rate / 13. The algorithm used to calculate the prorated amount for quarterly billing is as follows: Prorated Amount = Weekly Rate x Weeks Remaining in the Quarter. The algorithm used to calculate the prorated amount for monthly billing is as follows: Prorated Amount = Weekly Rate x Weeks Remaining in the Quarter – Months Remaining in Quarter x Monthly Rate.
You authorize Beacon Waste Services to initiate a charge or credit to your Payment Account to correct any under-payment or error in a previous charge to your Payment Account. If you have signed up for Autopay, you authorize Beacon Waste Services to initiate a charge each billing period to your Payment Account. The periodic charge to your Payment Account will be for all fees and charges (including any non-sufficient funds and/or late fees) incurred by you in connection with Beacon Waste Services in the relevant billing period. You represent and warrant that you are authorized to provide the foregoing authorization to initiate charges to the above registered Payment Account. This Authorization will remain in effect until you designate an alternative form of payment on the Beacon Waste Services website, or you cancel your participation in Beacon Waste Services, and Beacon Waste Services has a reasonable period of time to act on that designation or cancellation.
You must notify Beacon Waste Services via email or phone call at least 2 weeks before the date you would like to cancel services to guarantee not being charged for said services. Non-payment of services will not be considered a valid form of cancellation, and you will still be held responsible for services charged to your Account. Beacon Waste Services reserves the right to cancel services at any time if a customer does not follow the terms and conditions as stated. Beacon Waste Services reserves the right to cancel services at any time if a customer commits any form of harassment.
Refunds may be received by request for any services not yet provided. A processing fee will be withheld for refunds as determined by Beacon Waste Services. The processing fee or refund fee will be $15 or 5% of the transaction, whichever is greater. Any bank fees (chargeback fees, etc.) incurred you will be responsible for and will be charged to your account.
A late fee of $15 will be charged to your account for invoices that are more than 30 days past due. If an invoice is unpaid for 60 days, a collection fee will be added to your account, and your account will be turned over for collection. The collection fee will be calculated by dividing your total account balance by 0.7 and then subtracting the original balance.
Dumpsters come with a fill line in them. Going over the line can, at a minimum, cause you to incur charges. In some areas, it is illegal to transport dumpsters that are filled beyond the prescribed line. If you are overfilled or your filling prevents any required tarping before a pickup, you may be expected to empty a portion of your dumpster and/or incur additional charges. If you are noticing your dumpster is filling faster or more than expected, please Contact Us to schedule an early pickup or replacement dumpster. Prohibited materials for your dumpster are listed under the Prohibited Materials section of the Terms and Conditions. Any necessary City or Neighborhood Permits are your responsibility to acquire ahead of time and are not the responsibility of Beacon Waste Services. The recommended safety guidelines are listed in the Terms and Conditions under Safety Guidelines. Beacon Waste Services will not take responsibility nor liability for any injury incurred by you when loading, unloading or doing anything in or near the dumpster. Beacon Waste Services will not take responsibility nor liability for any damages incurred by our vehicles including but not limited to liquids leaked from our vehicles or lawn damage. Any damage done to the roll off dumpster will be your responsibility, and you will be liable for said damages.
Safety is important. Keep your crew safe by reviewing the dumpster safety rules below and posting these at your job site. Appoint a crew member as a dumpster-captain, to help share the daily responsibility of managing a dumpster.
Hazardous materials are prohibited for disposal through your weekly curbside pickup service or through your rented dumpster. Any hidden prohibited materials you will be charged for at a rate determined by Beacon Waste Services.
Here are some general examples of items that are NOT allowed:
Here are some items that ARE allowed in your roll off dumpster but are NOT allowed for your weekly curbside pickup: